Frequently Asked Questions

How do I purchase my ticket?

Tickets must be purchased online; tickets will not be available for purchase at the gate. Space is extremely limited.



How do I get my tickets once I have purchased them?

Upon completing your purchase, tickets will be emailed to you directly. Tickets can be shown on your phone or printed to be presented and scanned through your closed car window at the gate.



What is the cost?

Each vehicle pass cost starst at $40 plus application ticketing fees and taxes.



How many people are permitted with each vehicle pass?

You may have as many people in your vehicle as there are working seatbelts. However, we ask that only members of your household travel with you in your vehicle.



Will tickets be available at the venue?

Yes, unless the show is sold out in advance - please check our website.



What is the speed limit?

5 MPH at all times.



Can we reserve spots next to friends?

All spots are reserved for that ticket purchaser unless specified in advance. If a show is General Admission there is no saving spots.



Will I be able to leave anytime during the event or are we stuck in our spot until the end?

All exits are final.



Do you have a weather policy?

We will be open Rain or Shine!



What is your refund policy?

All ticket sales are final and non-refundable. Tickets are valid for one use only.



Do you have restrooms?

Yes restrooms will be available on-site



Is this event contactless?

Yes. There will be no touch points during this event. Visitors must remain in their vehicles at all times. For health & safety reasons, tickets will be scanned through your closed car window for a fully contactless experience.



Are there any vehicle restrictions?

No. All vehicles are welcome.



What items are not permitted during the drive thru?

Absolutely no alcohol or smoking is permitted while visiting



Are we required to wear face coverings inside our cars?

Not while inside cars.



Will face coverings be sold at the door?

No, you must bring your own.



Are we required to wear face coverings outside our cars?

Please wear face coverings when outside cars or outside parking space when visiting restrooms and anywhere on site.



Can I sit in the back of my truck?

No, you must remain in your vehicle.



I have a small car, how can I ensure that my view will not be blocked by a larger vehicle such as a truck or van?

We will do our best to ensure large vehicles do not obstruct sightlines.



Can I stand outside of my vehicle?

No, you must remain in your vehicle



Can I bring patio or lawn furniture?

No.



What if my car battery dies during the event?

If your vehicle battery gets drained during the show, we do have jump boxes available at the concession area. You must have a valid drivers license to use the jump box.



Can I sit on the roof of my car or hang out of my sunroof?

No, you must remain in your car.



Can I leave my car and lights on?

If your engine is loud it must be turned off and your lights must be turned off at all times while you are parked.



Can I get out of my car?

You must remain in your vehicle unless visiting washrooms or food concessions. There will be clearly marked paths from parking spaces to each of washrooms.



Are we able to purchase food and beverages at the venue?

Yes. There will be food trucks on site for every event.



Are kids allowed? - What is the age restriction?

Yes. Anyone under the age of 16 must be accompanied by an adult.



Can I bring my pets?

No pets allowed.



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